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O&S Terms and Policies

House Rules.

Legal Terms and Conditions for Origin and Sources Limited (United Kingdom)

  1. Acceptance of Terms
    By accessing or using Origin and Sources Limited’s marketplace, you agree to be bound by these Terms and Conditions. If you do not accept these terms, you must not use the platform. We reserve the right to update these terms without notice. Continued use constitutes acceptance of the revised terms.

  2. Links to Third-Party Websites
    Our platform may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these sites. Accessing third-party websites is at your own risk, and you should review their terms and privacy policies.

  3. Your Registration Obligations
    To access certain features, you may be required to register. You must provide accurate, complete, and up-to-date information. Failure to comply may result in the suspension or termination of your account.

  4. User Account, Password, and Security
    You are responsible for maintaining the confidentiality of your account and password. Any unauthorized use of your account must be reported immediately. We are not liable for damages arising from the unauthorized use of your account.

  5. Your Content
    By submitting content to the platform, you grant Origin and Sources Limited a non-exclusive, royalty-free license to use, modify, and distribute the content. You are responsible for ensuring your content does not infringe on the rights of third parties.

  6. Protection of Minors
    Our platform is intended for users aged 18 and above. Parents and guardians are responsible for supervising minors’ activities on the platform.

  7. User’s Legal Obligation and Commitment
    You agree to use the platform for lawful purposes only and not to engage in any activity that could harm the platform, its users, or third parties. Violations may result in legal action.

  8. Data Transmission and Processing
    You consent to the collection, transmission, and processing of your data as outlined in our Privacy Policy. While we use encryption to protect data, we cannot guarantee absolute security during transmission.

  9. System Interruptions or Breakdowns
    Origin and Sources Limited is not liable for system interruptions or breakdowns caused by technical issues, maintenance, or force majeure events. Efforts will be made to resolve interruptions promptly.

  10. Information or Suggestions
    Any suggestions or feedback you provide are considered non-confidential and may be used by us without restriction.

  11. Advertisements
    Our platform may feature advertisements. We do not endorse any advertised products or services, and transactions with advertisers are at your own risk.

  12. Sales or Other Transactions
    All sales and transactions on the platform are subject to applicable terms and policies. Disputes arising from transactions must be resolved directly with the relevant parties.

  13. Protection of Intellectual Property Rights
    The content, trademarks, and other intellectual property on the platform belong to Origin and Sources Limited or licensors. Unauthorized use is strictly prohibited.

  14. Payment
    Users must ensure payment for transactions only on Origin and Sources Limited platform. Default or failure to comply with payment terms may result in account suspension or other actions.

  15. Notices
    Notices from Origin and Sources Limited will be communicated via email, the platform, or other appropriate channels.

  16. Termination
    We reserve the right to suspend or terminate your account at our discretion, including for violations of these Terms. Termination does not absolve you of any obligations incurred prior.

  17. Applicable Law and Jurisdiction
    These Terms are governed by the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

  18. Miscellaneous
    These Terms constitute the entire agreement between you and Origin and Sources Limited. If any provision is deemed unenforceable, the remaining provisions will remain in effect.

Privacy Policy

1. Scope

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and use our marketplace for original products. By accessing or using the platform, you agree to the terms of this policy.

2. Notice for the Personal Information Protection Act

We comply with the UK Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR) to ensure your data is handled responsibly and securely. Our practices are designed to protect your privacy and give you control over your personal information.

3. Collection, Processing, and Use of Personal Data

We collect personal data such as your name, email address, delivery address, payment details, and browsing behavior when you:

  • Create an account
  • Place an order
  • Interact with customer support

We use this data to:

  • Process orders and payments
  • Provide customer support
  • Improve your shopping experience
  • Comply with legal obligations

We will never sell your personal data to third parties.

4. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:

  • Personalize content and recommendations
  • Analyze website traffic
  • Manage your session

You can control cookie preferences through your browser settings.

5. Confidentiality and Security

We implement robust security measures to protect your data, including encryption, access controls, and secure servers. While we take every precaution, no method of transmission over the internet is 100% secure. You are responsible for safeguarding your login credentials.

6. Protection of Minors

Our platform is not intended for children under the age of 16. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately.

7. Changes to the Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “last updated” date. Material changes will be communicated to users via email or platform notifications.

8. Have a Question or Suggestion?

If you have any questions or suggestions relating to the above Policy, please contact us at [email protected].


Allowed & Prohibited Items
1. Allowed Items

Our marketplace welcomes original, handmade, and unique products that comply with UK laws. Examples include:

  • Art and crafts
  • Custom apparel
  • Handmade jewelry
  • Home decor
2. Prohibited Items

To maintain a safe and legal marketplace, the following are prohibited:

  • Counterfeit or pirated goods
  • Firearms, explosives, and hazardous materials
  • Items that promote hate, violence, or discrimination
  • Perishable food items (unless pre-approved and properly packaged)
  • Products that violate intellectual property laws

Returns Policy

We facilitate returns to ensure customer satisfaction, subject to the following terms:

  • Buyers may return eligible items within 14 days of receipt for a refund or exchange.
  • Items in Food, Drinks, and Restaurants categories are not eligible for return.
  • Items must be returned in their original condition and packaging.
  • Custom or personalized items are non-refundable unless defective.
  • The buyer is responsible for return shipping/delivery costs unless the return is due to a defect or incorrect item.

Intellectual Property

All content on this platform, including logos, product images, and descriptions, is protected by copyright and trademark laws. Sellers must ensure that all products listed comply with intellectual property laws. Unauthorized use of another’s intellectual property is strictly prohibited and may result in account suspension.

We strive to provide accurate and reliable information on our platform. However, we do not guarantee the accuracy or completeness of listings provided by sellers. We are not liable for any direct or indirect losses arising from the use of our platform. Buyers and sellers are responsible for complying with applicable laws.


Disclaimer

This content provides clear, user-friendly legal guidelines while ensuring compliance with UK regulations. For further refinements or additional sections, please contact O&S!

 

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